Privacy
Protecting your data is our priority
We appreciate your interest in our company and our products or services, and we want you to feel secure regarding the protection of your personal data when visiting our website. We take the protection of your personal data very seriously. Compliance with the provisions of the General Data Protection Regulation (GDPR) is a matter of course for us.
We want you to know when we collect which data and how we use it. We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by external service providers commissioned by us.
Personal data
Personal data is information regarding your identity. This includes, for example, details such as name, address, telephone number, and email address. It is not necessary for you to disclose personal data to use our website. In certain cases, however, we require your name and address as well as further details so that we can provide the requested services.
The same applies, for example, to the sending of information material and ordered goods or for answering individual questions. Where this is necessary, we will point this out to you accordingly. Furthermore, we only store and process data that you provide to us voluntarily and, if applicable, data that we collect automatically when you visit our website (see section “Data collected automatically when visiting our website”).
If you make use of services, as a rule, only such data is collected as we require to provide the services. Insofar as we ask you for further data, this is voluntary information. The processing of personal data takes place exclusively to fulfill the requested service and to protect our own legitimate business interests.
Purpose of personal data
We generally use the personal data provided by you to answer your inquiries, process your orders, or provide you with access to specific information or offers. To maintain customer relationships, it may also be necessary for us or a service company commissioned by us to use this personal data to inform you about product offers or to conduct online surveys to better meet the tasks and requirements of our customers.
Of course, we respect it if you do not wish to provide us with your personal data to support our customer relationship (especially for direct marketing or market research purposes). We will neither sell your personal data to third parties nor market it elsewhere.
Furthermore, no personal data will be passed on to countries outside the EU or the EEA.
Purpose-bound use
We will collect, process, and use the personal data provided by you online only for the purposes disclosed to you. Your personal data will not be passed on to third parties without your express consent.
Collections of personal data as well as their transmission to state institutions and authorities entitled to receive information only take place within the framework of the relevant laws or insofar as we are obliged to do so by a court decision. Our employees and the service companies commissioned by us are obliged by us to maintain confidentiality and to comply with the provisions of the General Data Protection Regulation (GDPR).
Data collected automatically when visiting our website
When using our website, the following data is stored for organizational and technical reasons: the names of the pages you have accessed, the browser you are using and your operating system, the date and time of access, search engines used, names of downloaded files, and your IP address.
We evaluate this technical data anonymously and solely for statistical purposes in order to constantly optimize our website and make our online offers even more attractive. This data is stored separately from other personal information on secure systems. No conclusions are drawn about individual persons.
Cookies
When you visit one of our websites, we may store information on your computer in the form of a cookie. Cookies are small text files sent by a web server to your browser and stored on your computer’s hard drive.
In this process, no personal data of the user is stored other than the Internet Protocol address. This information serves to automatically recognize you on your next visit to our websites and to facilitate navigation for you. For example, cookies allow us to adapt a website to your interests or to store your password so that you do not have to enter it every time.
Of course, you can also view our websites without cookies. If you do not want us to recognize your computer, you can prevent cookies from being stored on your hard drive by selecting “do not accept cookies” in your browser settings. Please refer to your browser manufacturer’s instructions for details on how this works. However, if you do not accept cookies, this may lead to functional restrictions of our offers.
Contacting us
When contacting our company (for example, via contact form or email), the user’s details are stored for the purpose of processing the inquiry and in the event that follow-up questions arise.
Google Analytics
We use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by adjusting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purpose described above. You can object to the collection and storage of data at any time with effect for the future at tools.google.com/dlpage/gaoptout. In view of the discussion about the use of analysis tools with full IP addresses, we would like to point out that this website uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are only processed in shortened form to exclude direct personal reference.
Security
We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation, and unauthorized access.
All of our employees and all persons involved in data processing are obliged to comply with the General Data Protection Regulation (GDPR) and other data protection-relevant laws and to handle personal data confidentially.
Our security measures are continuously revised in line with technological developments.
Changes to our privacy policy
We reserve the right to change our security and data protection measures insofar as this becomes necessary due to technical developments. In these cases, we will also adapt our privacy notices accordingly. Please therefore note the current version of our privacy policy.
Links
If you use external links offered within the framework of our website, this privacy policy does not extend to these links. Insofar as we offer links, we assure that at the time the links were set, no violations of applicable law were recognizable on the linked websites. However, we have no influence on compliance with data protection and security regulations by other providers. Therefore, please also inform yourself on the websites of the other providers about the privacy policies provided there.
Data protection rights
You can obtain information about the data we have stored about you at any time (right of access).
Furthermore, you have the right to rectification, the right to erasure/to be forgotten, the right to restriction of processing, the right to data portability, and the right to lodge a complaint with a supervisory authority.